Last updated: September 1, 2026 · Effective Date: September 1, 2026
Quick Terms Summary
Summary (for convenience only — the full terms below govern): CertiSetu currently offers free guidance only on Uttar Pradesh government certificates (Domicile, Income, Caste, EWS) — we do not file applications, collect government fees, or guarantee approval. We are an independent platform, not a government body. By using this site or our guidance form, you agree to the terms below.
By accessing www.certisetu.com, submitting our guidance form, or messaging us on WhatsApp ("Services"), you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the Services. These terms constitute an electronic record under India's Information Technology Act, 2000, and do not require a physical or digital signature.
CertiSetu is an independent private platform, not a government agency, department, or portal. We are not affiliated with, endorsed by, or acting on behalf of the Government of Uttar Pradesh or the Government of India.
Current stage: Right now, CertiSetu provides free guidance only — helping you understand eligibility, required documents, and the application process for the UP Domicile, Income, Caste, and EWS certificates. We do not currently:
An application-filing service is planned for the future. When it launches, updated terms covering fees, refunds, and service-level commitments will apply, and we will notify users before those terms take effect.
To use our Services, you must be:
When you use our guidance form, WhatsApp number, or any other channel, you agree that:
You agree not to:
We may suspend or restrict access for anyone who violates this section.
We repeat this because it matters: CertiSetu is not a government portal, department, or agency. Official certificate applications are made through the applicable government system, such as the UP e-District Portal. We do not control, and are not responsible for, the government's handling, approval, rejection, or timeline for any application submitted there — whether or not you used our guidance beforehand.
Our guidance is informational. It does not guarantee that your application will be approved, that you meet eligibility for a certificate or scheme, or that any specific processing time will be met. Government eligibility criteria, required documents, fees, and processing timelines can change. We make reasonable efforts to keep our guides current, but you should always confirm current requirements on the official e-District Portal or with your Tehsil/District office before applying.
CertiSetu does not charge any fee for the guidance we currently offer. We also do not collect any government application fee on your behalf. If a paid application-filing service is introduced in the future, fees will be clearly displayed before you pay, and a separate Refund Policy will apply to that service.
Our website and blog articles link to official government sources (such as edistrict.up.gov.in and india.gov.in) for your convenience. We do not control these external sites, are not responsible for their content, availability, or accuracy, and linking to them does not imply endorsement by those government bodies of CertiSetu.
The CertiSetu name, logo, website design, and original content (including our blog articles) are owned by CertiSetu or used under license. You may view and share our content for personal, non-commercial use. You may not copy, reproduce, republish, or redistribute our content or branding for commercial purposes without our prior written permission.
Our collection and use of your personal information is governed by our Privacy Policy, which explains what we collect, why, and your rights under India's Digital Personal Data Protection Act, 2023. By using the Services, you also agree to that policy.
The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including accuracy, completeness, fitness for a particular purpose, and uninterrupted availability of the website.
To the maximum extent permitted under Indian law, CertiSetu shall not be liable for any indirect, incidental, or consequential loss arising from: delays, rejections, or errors by any government department or portal; inaccurate information you provide to us; your reliance on our guidance instead of verifying current official requirements; or any interruption or unavailability of the website. Since our current Services are provided free of charge, our aggregate liability for any claim relating to the free guidance service is limited to the amount you paid us for it — currently nil.
You agree to indemnify and hold CertiSetu harmless from any claim, loss, or expense (including reasonable legal fees) arising from your misuse of the Services, your violation of these terms, or false information you provide to us or submit to a government authority.
You may stop using the Services at any time. We may suspend or restrict access to anyone who violates these terms, misuses our forms, or engages in fraudulent or unlawful conduct, without prior notice where necessary to protect the Services or other users.
We may update these Terms and Conditions from time to time, particularly as our Services expand (such as when the application-filing service launches). We will post the revised terms on this page with an updated "Last updated" date. For material changes, we will make reasonable efforts to notify users directly.
These terms are governed by the laws of India. Before pursuing formal proceedings, we encourage you to first raise any dispute with us directly (Section 19) so we can try to resolve it informally within 30 days. Subject to that, these terms are subject to the exclusive jurisdiction of the courts at Varanasi, Uttar Pradesh.
If any provision of these terms is found unenforceable, the remaining provisions continue in full force. Our failure to enforce any provision at any time does not waive our right to enforce it later.
For questions about these Terms and Conditions, contact us at:
We're building the CertiSetu app to make applying for your UP Domicile, Income, Caste and EWS Certificate even simpler. Scan the QR code to explore CertiSetu today.
